This policy explains what information we collect on secoconference.com and in the SECO phone app, how we use it, who we share it with, and the choices you have. We keep it short and specific on purpose.

Who we are

SECO is organized by Southeast Community Owners, Inc., a 501(c)(3) nonprofit (EIN 82-0919468). You can reach us at P O Box 20256, Atlanta, GA 30325, by email at contact@secoconference.com, or by phone at (770) 378-8408.

What we collect

We collect information based on how you use the site:

Registering for the conference — the details you enter to register, such as your name, company, job title, and email, along with any dietary restrictions you choose to share. Dietary restrictions are used only for catering and are never shared with sponsors.
Sponsoring — your company details and the billing information we need to process a sponsorship and send invoices.
Contacting us — when you send a message through the contact form, it is emailed to our team. It is not stored in a database on our site.
Newsletter signup — just your email address.
Post-event survey — the responses you provide. The survey includes a checkbox that lets you decide whether we may share your feedback publicly; we only do so if you check it.
Editing your profile — the changes you make to your attendee, sponsor, or speaker profile in your portal.
Speaker profiles — if you are a speaker, the bio and headshot you provide are published on the public site.
Signing in — we use your email address to send magic sign-in links. There are no passwords.

Information others may provide about you. Some steps involve one person acting for another — registering colleagues, requesting a transfer to a colleague, or inviting sponsor staff. If someone registers you, they can see and manage your registration details.

The SECO app

The SECO app for iPhone and Android uses the same SECO account as the website. In the app we collect:

Signing in — your SECO account email, which we use to send one-time sign-in codes. There are no passwords.
Signing up — if you are new to SECO, the name, company or community, and role (owner, supplier, or other) you enter. Our staff use them to approve your account, and we keep them as a contact list for our next conference.
Your profile — the name, company, title, and LinkedIn link you choose to show other attendees. Your profile is hidden unless you choose to show it.
What you post — messages, board posts, session questions, and photos you share, plus any reports you file and the people you block.
Camera and photos — the camera is used only when you scan a badge or take a photo to share, and your photo library only when you pick a photo to share. The app asks your permission first, and you can turn either off in your phone's settings.
Notifications — if you allow them, a push token from Apple or Google that lets us send you event updates and message alerts.
“Messages from sponsors” — whether sponsors may start a conversation with you. You can change it any time under Me.
What you open — which screens you open each day, and which sponsors you see in the sponsor list or open. We use it to count how many people use each part of the app and to tell sponsors how many people saw them. Sponsors get totals only, never names.
Crash reports — when the app crashes or hits an error, a report goes to Sentry so we can fix it. No names or email addresses are attached.

Deleting your app account. In the app, go to Me → Delete my account. That removes your profile, posts, photos, questions, sign-up details, settings, what you opened, and the messages you sent. Messages others sent you stay with them. Registrations, orders, and payments, which SECO must keep, are not deleted, and if you have any of those, your website login stays too.

How we use your information

Process registrations, sponsorships, and payments
Run the event — badges, catering, sessions, and check-in
Send you transactional email such as confirmations, magic sign-in links, invoices, and important event updates
Respond to your messages
Send the newsletter, if you signed up for it
Keep the site secure and working, and understand how it is used in aggregate

Service providers

We rely on a small set of trusted vendors to run the site and the event, and we share only what each one needs to do its job.

Provider	What they handle
Stripe	Payment processing through Stripe's hosted Checkout. Your card number goes straight to Stripe and never touches our servers. The order details for your registration accompany the checkout session.
Supabase	Our database, sign-in, and file storage. Hosted in the United States.
Resend	Delivery of our transactional email.
Vercel	Website hosting, plus cookieless, privacy-focused analytics (sensitive details in URLs are redacted and our own internal traffic is excluded), Speed Insights, and automated bot protection.
Microsoft Clarity	Anonymous session replay and heatmaps, so we can see where pages confuse people and fix them. It records how a page is used — clicks, scrolling, and mouse movement — and is set to mask text and form fields, so what you type is not captured. It never sees payment card details, because those are entered on Stripe's own checkout page rather than ours. Our own staff browsing is excluded.
Sentry	Error tracking for the website and the SECO app, so we can find and fix bugs. Errors only — no session recording, and personal information is scrubbed.
Expo	Delivery of the SECO app's push notifications to Apple and Google, and the app's updates.
Mailchimp	Sending the email newsletter.

Sharing with sponsors

Sponsors receive pre- and post-event attendee lists for follow-up and relationship building. You are included by default and can opt out anytime in your attendee portal (“Include me in the attendee list shared with sponsors”) or by emailing us.

In the SECO app, a sponsor can start a conversation with you only while “Messages from sponsors” is on, and sponsors never see your email, phone, or other contact details there.

We quote survey responses publicly only when you have given consent with the survey's share checkbox. We never sell personal information.

Cookies and local storage

We keep cookies to a minimum:

Essential sign-in cookies that keep you logged in, along with a last_active_check cookie that helps manage your session.
A few small values stored in your own browser to remember preferences: seco-popup-ad-last-shown, seco-dismissed-announcements, and seco-internal-traffic and seco-cookie-consent in local storage, and seco-checkout-initiated in session storage.
Two cookies set by Microsoft Clarity (_clck and _clsk) that let it tell one visit from another while it measures how pages are used.

We do not use advertising cookies, and we do not sell or share your information with advertisers.

If you visit from the European Economic Area, the UK or Switzerland, we ask first: Microsoft Clarity doesn't load until you accept, and declining changes nothing else about the site. You can change your choice at any time:

Keeping and deleting your information

We keep your information for as long as we need it to run the event and to meet our recordkeeping obligations as a nonprofit, including financial records. We do not delete data automatically. If you would like to see, correct, or delete the information we hold about you, email contact@secoconference.com and we will help.

Your choices

Update your details anytime in your portal.
Opt out of the sponsor attendee list using the “Include me in the attendee list shared with sponsors” toggle in your attendee portal.
Unsubscribe from the newsletter using the link in any newsletter email, or email us.

Children's privacy

SECO is a business event for industry professionals. This site is not directed at children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Questions? Email contact@secoconference.com or call (770) 378-8408.

Privacy Policy